Attorney General Ashley Moody is urging consumers of Harris Jewelry, many of whom are active-duty service members, to file refund claims before the deadline on December 21. This follows a U.S. District Court order for the Eastern District of New York that mandated Harris Jewelry to reopen its claims process after it was found to have prematurely closed it.
Harris Jewelry, which operated stores near military bases, allegedly misled service members by suggesting that purchasing on credit would improve their credit scores regardless of their history or payment records. The court determined that this violated a prior settlement agreement.
Attorney General Ashley Moody stated, “A federal court required Harris Jewelry to pay consumers millions of dollars in refunds, but the company prematurely shut down the claims portal. Now, the company is ordered to reopen the claims process so that military members harmed by its deceptive practices can be compensated. I encourage consumers who purchased items and services from Harris Jewelry and have yet to file a claim to request a refund as soon as possible.”
In July 2022, Moody along with 17 other state attorneys general and the Federal Trade Commission took action against Harris Jewelry for deceptive practices targeting military families. Allegations included false claims about credit score improvements through financing purchases and unauthorized addition of protection plans.
The court's stipulated order requires Harris Jewelry to stop collecting debts, issue refunds for overpayments and protection plans, assist with removing negative credit entries related to these debts, and complete its shutdown once obligations are met.
Consumers eligible for refunds should visit HarrisJewelry.com promptly for filing or guidance on existing claims.