The Florida Health Care Association (FHCA) has announced the passing of Koko Okano, a former Quality Improvement & Research Analyst, who contributed over 25 years to enhancing long-term care in Florida. Okano passed away in Japan after battling breast cancer.
"Koko was an inspiration to us all, and her commitment to the long term care profession led to significant advancements in the quality care that residents in both Florida and the nation are receiving," stated Emmett Reed, FHCA CEO. "Each of us is better for having known Koko, who lived a life serving others and played a key role in Florida's culture change and person-centered care movement."
Okano worked with FHCA's Quality Affairs department for 26 years, focusing on programs and resources aimed at improving quality care. Reed expressed gratitude for her contributions toward making FHCA members exemplary providers of exceptional services.
When the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) introduced its National Quality Award Program, Okano was chosen to lead FHCA's efforts. She trained on Baldrige processes and conducted numerous workshops to educate members on meeting performance standards. Her leadership helped improve outcomes for residents and staff alike.
In 2023, AHCA/NCAL honored Okano with the Mary K. Ousley Champion of Quality Award. Under her guidance, Florida providers received recognition across all award levels: 126 Bronze Awards, 46 Silver Awards, and two Gold Awards.
Okano also served as an AHCA/NCAL National Quality Award Examiner for 12 years, achieving Master Examiner status. She reviewed applications at various levels and participated as a national trainer. Her influence extended beyond Florida as she assisted other states with their National Quality Award program proposals.
Koko Okano was 56 at her time of passing. Donations can be made in her memory to Big Bend Hospice.