TALLAHASSEE, Fla.—Attorney General James Uthmeier has issued a Consumer Alert following the bankruptcy filing of 23andMe on March 23rd. The company, known for its direct-to-consumer genetic testing services, handles sensitive genetic information from individuals.
"Consumer privacy is paramount, especially when it concerns an individual’s DNA. Floridians are right to be concerned about where their information is held," stated Attorney General James Uthmeier. "We are offering tips to Floridians who wish to proactively protect their data by requesting the destruction of their test sample and deleting their accounts amid 23andMe’s bankruptcy."
Despite the bankruptcy filing, 23andMe announced in a press release that it plans to continue its operations as usual during the sale process without altering how customer data is stored or managed.
The Attorney General provided guidance for consumers wishing to delete their 23andMe accounts:
To delete genetic data from 23andMe:
- Log into your account on the company's website.
- Navigate to the "Settings" section of your profile.
- Find and click "View" next to "23andMe Data."
- Download your data if desired before proceeding.
- Scroll to "Delete Data" and click "Permanently Delete Data."
- Confirm deletion via a link sent in an email from 23andMe.
To destroy your test sample:
- Change preferences regarding saliva sample storage in account settings under "Preferences."
To revoke research permissions:
- Withdraw consent for research use of your genetic data through account settings under "Research and Product Consents."
Attorney General Uthmeier reminded Floridians about their rights under Florida's Digital Bill of Rights. More information can be found online.